Upon termination of service, you will receive a credit for the propane remaining in our tank, based on the price per gallon you paid for your last delivery. We charge a closing fee at termination and a pump out fee if the tank needs to be removed from the property. These fees are based on our minimum hourly rates. There will be a 10% restocking fee on all return parts.
- Acquisition of Information: We do not acquire any more information about our consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
- Our Employees and Privacy: We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
- Security Measures: We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
- Disclosure to Third Parties: We will provide individually-identifiable information about consumers to third parties only if we are compelled to so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.